Privacy Policy

Personal Identification Information

Winchat collects information about personal identity from users in a variety of ways, including, but not limited to, times of user’s visiting and logging in to the Application, filling-in the application form, questionnaire analysis form and any other activities, services, features or resources we may provide through our Application. Users may be asked to mention full name, e-mail address, phone number and credit card data.

Other than personal identification information

Winchat collects some information about users whenever they interact with the Application. Such information is not related to personal identity but includes the type of smartphone and technical information about the methods of communication used for the Application; such as the internet service provider and other similar information.

How do we use the information collected?

We collect and use users’ personal information for the following purposes:

• Improving customer service quality. Your information helps us to easily respond to your customer services requests and to support your needs more effectively.

• Optimizing the application. We continuously strive to improve the offers made through the Application or our website according to the information and feedback we receive from you.

• Sending emails periodically. The email address registered by users to handle their request will only be used to send information and updates to them regarding their request. It may also be used to respond to inquiries or other requests or questions. If the user decides to join our mailing list, he will receive emails on his email that may include news, updates, and application related information. If at any time the user wishes to unsubscribe from receiving any future messages, we will give him detailed directions on deregistration/un-subscription at the end of each email, or the user may contact us through the Application or our website.

How we protect information

We follow proper procedures and security standards in collecting, preserving and dealing with data, in order to protect such data against unauthorized dealing, modification, disclosure or destruction of your personal data, username, password, and any information on your transactions and data stored on our Application. Sensitive and private data is exchanged between Winchat and its users through secured communication channels are being encrypted and protected through certified digital methods and techniques.

Sharing Personal Data

In Winchat, we do not sell, trade or rent personal identification data to users elsewhere. We may share collected demographic information, which is not associated with any personal identification information about our visitors and users, with our partners, affiliates and advertisers for the purposes described above. We may use a third-party service provider to support us in our business, as well as in implementing the application or in managing the activities on our behalf, such as sending newsletters or surveys. We may share your data with this third party within the limits of those specific purposes subject to your permission.

Third Party Websites

Users may find ads or other content on our app with links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors or other third-party entities that represent that third party. It should be noted that we do not control the content or links that appear on those sites and we are not responsible for the practices of the other sites.

Changes to the Privacy Policy

Winchat reserves its right to update this Privacy Policy at any time, upon which the user should review the update date at the bottom of this page. We shall send an email with the same. Hence, we encourage users to review our Privacy Policy frequently to see any changes, so that they shall be familiar with what we are doing to protect the personal data we collect. The user shall acknowledge and agree to the user's responsibility to review this Privacy Policy periodically and to recognize the amendments.

Acceptance of the Terms of Use

By using this Application, you agree to our Privacy Policy and the terms and conditions governing the use of this Application. If you disagree with this policy, you should not use our app. You acknowledge that your continued use of the Application after posting changes to this Policy or to the terms and conditions of use of the Application will constitute your acceptance of such changes.

Use of Conversion Tracking

In Winchat, users’ browsing is monitored for improved performance and development, noting that the user's identity or whereabouts are not monitored or exposed.

Any use by you of the services provided by Winchat constitutes your full consent to this contract and its terms. Accordingly, avoid using the Application in case you do not agree with any of the terms and conditions contained in this contract.

Winchat collects personal data and information about service providers and customers to be used in connection with the provision and development of the services as set out in Winchat Privacy Policy, available through Winchat may provide the necessary information (including your contact information or vehicle information) to claim settlement companies, insurance companies or concerned government agencies in the event of a complaint, dispute or disagreement, which may include any incident occurring between you and an external service provider, whenever such information is essential to settle the complaint, dispute or disagreement. Using this service constitutes your acknowledgement to Winchat entitlement to use such information. As above indicated, users may find advertisements or other content on our Application that carries links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors or other entities representing third parties. It should be noted that we do not control the content or links that appear on those sites and we are not responsible for the practices of websites associated with our site. In addition, those sites or services, including content and links, are constantly changing. These sites and services have their own privacy policies and customer service policies. Browsing and interacting on any other site, including sites linked to our Application, is subject to the terms and policies of those sites.