Winchat collects information about personal identity from users in a variety of ways, including, but not limited to, times of user’s visiting and logging in to the Application, filling-in the application form, questionnaire analysis form and any other activities, services, features or resources we may provide through our Application. Users may be asked to mention full name, e-mail address, phone number and credit card data.
Winchat collects some information about users whenever they interact with the Application. Such information is not related to personal identity but includes the type of smartphone and technical information about the methods of communication used for the Application; such as the internet service provider and other similar information.
How do we use the information collected?
We collect and use users’ personal information for the following purposes:
• Improving customer service quality. Your information helps us to easily respond to your customer services requests and to support your needs more effectively.
• Optimizing the application. We continuously strive to improve the offers made through the Application or our website according to the information and feedback we receive from you.
• Sending emails periodically. The email address registered by users to handle their request will only be used to send information and updates to them regarding their request. It may also be used to respond to inquiries or other requests or questions. If the user decides to join our mailing list, he will receive emails on his email that may include news, updates, and application related information. If at any time the user wishes to unsubscribe from receiving any future messages, we will give him detailed directions on deregistration/un-subscription at the end of each email, or the user may contact us through the Application or our website.
We follow proper procedures and security standards in collecting, preserving and dealing with data, in order to protect such data against unauthorized dealing, modification, disclosure or destruction of your personal data, username, password, and any information on your transactions and data stored on our Application. Sensitive and private data is exchanged between Winchat and its users through secured communication channels are being encrypted and protected through certified digital methods and techniques.
In Winchat, we do not sell, trade or rent personal identification data to users elsewhere. We may share collected demographic information, which is not associated with any personal identification information about our visitors and users, with our partners, affiliates and advertisers for the purposes described above. We may use a third-party service provider to support us in our business, as well as in implementing the application or in managing the activities on our behalf, such as sending newsletters or surveys. We may share your data with this third party within the limits of those specific purposes subject to your permission.
Users may find ads or other content on our app with links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors or other third-party entities that represent that third party. It should be noted that we do not control the content or links that appear on those sites and we are not responsible for the practices of the other sites.
In Winchat, users’ browsing is monitored for improved performance and development, noting that the user's identity or whereabouts are not monitored or exposed.
Any use by you of the services provided by Winchat constitutes your full consent to this contract and its terms. Accordingly, avoid using the Application in case you do not agree with any of the terms and conditions contained in this contract.